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Getting around
Transportation options available
City Centre
London
7.3
mi
Airports
London City (LCY)
1.4
mi
London Heathrow (LHR)
25.7
mi
Train
Woolwich Arsenal
1.7
mi
Underground
Canning Town
1.5
mi
Bus
Bus stop
1.2
mi
Facilities
Stay relaxed and refreshed just minutes from the airport
Free Wi-Fi
Free Wi-Fi in rooms
Parking
GBP 15 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Housekeeping
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
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Location info
Dockside Road,
London,
United Kingdom,
Greater London
Map view
street view
Dockside Road,
London,
United Kingdom,
Greater London
City landmarks
Royal Arsenal
1.7
mi
Library
Charlton House
1.9
mi
Convention Centre
ExCeL London
4000 ft
London SE10 8QY
Greenwich Park
2.8
mi
Event hall
The O2
1.7
mi
War memorial at former St Mark's Church
2100 ft
The Connaught Tavern
2500 ft
Dock Manager's Office
3100 ft
Central Buffet At Custom House
3200 ft
Silo D
3300 ft
Chapel Of St George And St Helena At Former Dockland Settlement No. 1
1.3
mi
Silvertown War Memorial
4500 ft
Peninsula Square
Up at The O2
1.7
mi
Royal Victoria Dock
The Dockers Sculpture
3600 ft
27 Western Gateway
Emirates Air Line
1.3
mi
Museum
Cutty Sark
2.8
mi
ExCeL Exhibition Centre
4600 ft
Northern Entrance to Woolwich Foot Tunnel
1.1
mi
St Luke's Community Centre
1.2
mi
St Mary Magdalene's Church
1.2
mi
Fairbairn Hall
1.3
mi
St Andrew's Church
1.3
mi
Church
Memorial Community Church
1.3
mi
St Andrew's Vicarage
1.3
mi
Church
St Mary Magdalene
1.3
mi
Bridge
Royal Victoria Dock and Bridge
3600 ft
Theatre
Brick Lane Music Hall
2.7
mi
Park
Thames Barrier Park
2.4
mi
Thames Path
3.0
mi
Silvertown
2.6
mi
Nearby
Royal Albert DLR
1900 ft
London 2012 Polo
900 ft
Restaurants
Garden Community Cafe
4300 ft
7 Cundy Road
Caffe Nero
3.1
mi
London City Airport
Umami Pan Asian Cuisine
2.9
mi
3 Albert Road
The Girl Of Sandwich
2.9
mi
11 Albert Road
Guest scores and detailed hotel feedback
Past guest experiences and opinions
82%
enjoyed their visit and would return
clean
friendly staff
too hot
dining quality
8.2/10
Great
Rooms
8.3
Location
7.9
Service
8.1
Dining
6.6
Guest reviews
8.2/10
based on 19 reviews
8.3
8.3/10 based on 5920 reviews
Clarence
United States,
April
2024
9.2/10
The hotel rooms were really lovely, very clean, quiet, and spacious. The breakfast in the morning was great, and the room size was perfect for two people. The rooms were super clean, spacious, warm, and had a wonderful view.
Rooms
10.0
My room was absolutely lovely and clean, quiet, and spacious. I really enjoyed the great breakfast that was included every morning. The room was a perfect size for two people and had a fresh, clean scent.
Service
9.0
The service was exceptional, especially the lovely lady at breakfast who catered to special dietary needs and went out of her way to assist my colleagues. The staff were very knowledgeable and attentive to our needs.
Location
9.0
The hotel's location was ideal for me as it was a short walk from the O2 concert venue and had easy access via the DLR. The view of the river and proximity to London City Airport and DLR station made it very convenient.
Dining
9.0
The dining experience was fabulous with delicious food and a wide variety of options. I particularly enjoyed the scones served at the hotel.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything I needed for a comfortable stay. The modern amenities and cleanliness were impressive.
Don
United States,
April
2024
7.4/10
The hotel rooms were very spacious, quiet, and modern, which was nice facing the airport, but it was a bit on the cold side at 20 degrees. The cleaning schedule was a bit late for us after a long day of sightseeing, starting at 6:30 pm.
Rooms
8.0
I enjoyed the spacious and modern room despite it being a bit chilly. The view of the airport was a nice touch, but the cleaning time was inconvenient for tired guests like us.
Service
7.0
The staff was lovely overall, but at times, they were a bit loud with personal conversations that everyone could hear. They were apologetic about this, but it would have been better if they had been more discreet.
Location
9.0
The location was perfect for us to visit family in East London and convenient for exploring central London. Being near the Excel Centre was great for my event, but the industrial look wasn't very appealing.
Dining
6.0
The dining experience was decent with tasty options, but it could have been better. The breakfast chaos on a weekend morning was a downside, and more dietary options would have been appreciated.
Facilities
7.0
The hotel's facilities were satisfactory overall, but improvements could be made to enhance the dining experience and room temperature control.
William
United States,
March
2024
8.2/10
The hotel rooms are to a high standard, with a nice big bathroom and lovely shower. Conveniently located near LCY Airport and Excel. The service from the staff is very nice and extremely helpful. The location is excellent, with easy connections to the city center and close to London City Airport. The dining experience could have been better with hotter food and more variety. The facilities are nice enough with plenty of variety.
Rooms
9.0
The rooms were really nice, and I asked for a room with a dock view located as high as possible.
Service
9.0
The staff are very nice and extremely helpful, especially the lovely lady at breakfast who went out of her way to accommodate gluten-free options for my colleagues.
Location
9.0
The location is excellent, ideal for a stay after a concert at the O2 with easy connections via DLR and a few minutes walk from the hotel.
Dining
7.0
The dining experience was ok but could be better, and there was overcrowding at the breakfast area. It needs more variety and catering to vegan, HMC, and Kosher diets.
Facilities
7.0
The facilities could have been better with hotter food and better options for special diets.
Robert
United Kingdom,
March
2024
8.0/10
My stay at the hotel was fantastic! The rooms were great, very comfortable and clean. The breakfast was excellent and fresh, and the location was brilliant for commuting into London. The bathroom was also fantastic.
Rooms
9.0
The rooms were great, very comfortable and clean, and the bathroom was fantastic.
Service
9.0
The service was top-notch, very helpful, and the staff were one of the best I have experienced. They even remembered the reason for my visit and asked about it the next day.
Location
7.0
The location was good, especially for commuting to central London and close to the London City Airport. However, it's not ideal for finding restaurants or bars nearby.
Dining
7.0
The dining experience was nice, although there could have been more hot food options. The atmosphere was a bit chaotic at times.
Facilities
8.0
The facilities were good overall, with everything needed for a comfortable stay.
Graham
United Kingdom,
March
2024
7.0/10
The hotel is conveniently located near LCY Airport and ExCeL, offering a great breakfast in the morning. While the service was described as incompetent and unhelpful in a specific incident, the proximity to the airport is a highlight. However, the dining options were limited, and the location may not be ideal for all travelers.
Rooms
8.0
The rooms are comfortable and include a great breakfast service.
Service
7.0
Although the staff had shortcomings in a specific situation, the overall service was accommodating and included breakfast service.
Location
7.0
The hotel's location near LCY Airport and ExCeL is beneficial for guests using those facilities. However, it may be a bit out of the way for other attractions.
Dining
6.0
The dining options were basic and may not suffice for all guests.
Facilities
7.0
The facilities are adequate for a comfortable stay.
Adrian
United Kingdom,
February
2024
7.6/10
The hotel's location is excellent, just a couple of minutes walk from the nearest DLR station, offering great value for money. The rooms are in good condition with a sparkling clean bathroom and a great AC/heat system, though they could use more privacy. The service throughout the hotel is wonderful, with staff being very apologetic and the manager lady with blonde hair standing out for her friendliness. However, the dining experience was mediocre and not worth the price considering better options nearby.
Rooms
8.0
Our hotel room was spacious and in good condition, with a sparkly clean bathroom and a great AC/heat system.
Service
9.0
The service was excellent, with staff being very apologetic and friendly, especially the manager lady with blonde hair.
Location
8.0
The location is excellent, only 3 minutes from the ECEL centre and 2 minutes away from the DLR station, but it could be a little more private.
Dining
5.0
The dining experience could have had minor differences day to day and was not worth the price considering better options nearby.
Facilities
8.0
The hotel offers dry cleaning, housekeeping service, and a welcome drink.
Glyn
United Kingdom,
February
2024
5.0/10
The hotel has a cute and cozy room with a good bed and a full-length mirror but lacks value for money. The service was incompetent and rude, with no help provided for a stolen car. The location is convenient for transport but needs better organization. The dining area was chaotic with lack of seating and basic food options.
Rooms
7.0
The room is cute and cozy with a good bed and a full-length mirror.
Service
5.0
The service was incompetent, rude, and unhelpful, especially regarding a stolen car.
Location
6.0
The location is convenient for transportation but lacks organization.
Dining
5.0
The dining area was chaotic with limited seating and basic food options.
Facilities
5.0
The facilities need improvement for better service.
Edward
United Kingdom,
January
2024
7.2/10
The hotel has two single beds in the rooms, and the cleaning staff are all very happy and helpful. The stay was perfect, but it was too hot, so I had to ask the reception to look into it.
Rooms
8.0
The rooms were clean and had two single beds, although not a Queen or King. The cleaning staff were accommodating and cheerful. The only downside was it was too hot, but the reception was prompt in addressing it.
Service
9.0
The service was extremely helpful and pleasant. Despite some shouting and screaming outside the room at night, the staff were lovely, welcoming, and provided a perfect service from check-in to check-out.
Location
7.0
The location is very good, near the DLR line. Although it was a bit hard to find with lots of other hotels around, it's a good choice for those visiting London for the first time or attending events at the O2. Being right next to a station and having service in the room made it convenient.
Dining
5.0
The dining area was a little busy and could use more space during peak times. The breakfast was regularly replenished and clean, but not as good as other Hampton by Hilton locations I've been to. The food was overcooked and bland, and the juice machine dispensed flavored water instead of fresh juice. They could improve on providing authentic juices as advertised. Vegetarian options were available.
Facilities
7.0
The facilities were sufficient, but improvements in the dining area could enhance the overall experience. The hotel offers standard amenities and services.
clean
too hot
Alfred
United States,
November
2023
8.2/10
I had a lovely stay at the hotel. The rooms were cozy and clean, and the staff was incredibly helpful and friendly. However, the absence of a bathtub and relatively small room size were a bit of a downside, and the rooms weren't perfectly soundproof.
Rooms
8.0
My room was equipped with a nice bed, a clean and modern bathroom, and even had a kettle with a selection of teas. It was a comfortable stay overall.
Service
9.0
The service at this hotel was top-notch. The staff members were all so friendly and went out of their way to assist me. It was one of the best hotel experiences I've had.
Location
8.0
The location of the hotel was convenient, especially being close to central London and London City Airport. Getting to central London was easy, making it a practical choice for travelers.
Dining
7.0
The dining experience was delightful, especially with the fantastic waffle maker at breakfast. However, a few more options for vegetarians would have been nice.
Facilities
9.0
The facilities at the hotel were great. Everything was well-maintained and in good condition, providing a comfortable stay.
Richard
United States,
November
2023
7.4/10
I was genuinely impressed by this hotel. The rooms had a modern spacious feel, and the breakfast was great with gluten-free options. Although it could have been a bit cleaner, the breakfast really stood out during my stay.
Rooms
8.0
The rooms were modern and spacious, and the breakfast options were excellent.
Service
7.0
The staff was friendly and welcoming. They even stored our luggage until we returned.
Location
8.0
The location was convenient for my trip to the O2 and close to the Excel Centre.
Dining
7.0
The breakfast was lovely with a great selection, but it was a bit chaotic on a busy Saturday morning.
Facilities
7.0
The hotel offered dry cleaning services and a welcome drink.
Denis
United Kingdom,
September
2023
8.4/10
The hotel had a lovely, clean, and spacious breakfast area where I stayed for one night on a work trip. The staff were really friendly and helpful throughout my stay. The location was great, close to London City airport and with easy access to the DLR train. The dining experience was very good with plenty of choices, but the price wasn't so good. Overall, a pleasant stay with a few minor drawbacks.
Rooms
9.0
The room was lovely, clean, and spacious.
Service
9.0
The staff, including reception, bar staff, manager, and breakfast staff, were all great and very helpful.
Location
8.0
The location was really close to the airport and convenient with the DLR train nearby.
Dining
8.0
The dining experience was very good with plenty of choices.
Facilities
8.0
The facilities were modern and well-maintained.
David
United Kingdom,
September
2023
8.2/10
The hotel is in a fantastic location, just a short walk from the DLR station for easy connections to Central London. The rooms are clean and comfortable, but the heating system could be better. The service was friendly and competent, and the breakfasts were good. Great value for money overall.
Rooms
8.0
The rooms were clean and comfortable, but the heating system took a while to warm up.
Service
9.0
The staff throughout the hotel were friendly and competent.
Location
9.0
The location was fantastic, near the DLR station for easy access to Central London. Great value for money.
Dining
7.0
The breakfast had limited variety, but overall good.
Facilities
8.0
The hotel facilities were well-maintained and pleasant.
Great value for money
Heating issues
Will
United Kingdom,
September
2023
8.0/10
The hotel has beautiful views and spacious, comfortable rooms, but may not be ideal for families needing more than two beds. The service is friendly and helpful overall, with some exceptional gestures, but occasional instances of attitude. The location is superb for various attractions but lacks dining options within the hotel. The dining experience is generally good, and the facilities are well-kept.
Rooms
9.0
The rooms were spacious, comfortable, and extremely clean, offering beautiful views.
Service
8.0
The staff were friendly and usually helpful, although there were occasional instances of attitude.
Location
9.0
The hotel's location is superb, close to City Airport, the O2 Arena, and easily accessible to Central London attractions.
Dining
7.0
The dining experience was good overall, with nice options and offerings.
Facilities
7.0
The hotel offers standard facilities that are well-maintained.
beautiful views
limited dining options
Andrew
United Kingdom,
August
2023
7.4/10
I stayed at this hotel and had a wonderful experience! The rooms were clean and had a fantastic view over the London skyline, and being in a corridor with no disturbance from other guests was a big plus. The service was excellent, with staff being very friendly and helpful throughout my stay. The location, despite being a bit far out, had great transport links to the city. The dining options were good and diverse, especially before breakfast. On the downside, the location is a little off with no convenient shops nearby, but the upcoming developments promise lots to do in the future.
Rooms
8.0
The rooms were clean, had a fantastic view, and I appreciated the lack of disturbance from other guests, although they could use a little updating.
Service
9.0
The staff were excellent, very friendly, and helpful. The breakfast service was nice, and they even made an effort to keep it at £50.
Location
7.0
The hotel is a bit far out, but it has great transport links to the city. It's close to ExCel east entrance and London City Airport, making it convenient for various activities and travel purposes.
Dining
7.0
The dining experience was good and diverse, especially before breakfast, with lots of fresh and tasty choices. However, the overall quality may not be to everyone's taste.
Facilities
6.0
The facilities were adequate for my needs, but nothing particularly stood out during my stay.
John
United Kingdom,
August
2023
7.8/10
I found the hotel to have very nice rooms despite being a bit noisy into the early hours. The service was wonderful; the staff were always smiling, and I can't wait to come back. The location was very convenient, although it could use some new flooring. The dining experience was friendly and efficient, even though some breakfast options were not ideal.
Rooms
7.0
The rooms on the 6th floor were very nice despite being noisy into the early hours.
Service
9.0
The staff, especially the catering manager and the blond girl at the reception, went out of their way to provide super friendly service.
Location
8.0
The hotel is close to London City Airport and the ExCel but quite a distance from the city. It has a train station nearby, making it perfect for a location near London City Airport.
Dining
7.0
The dining experience was friendly and efficient, though some breakfast options were not the best.
Facilities
8.0
The hotel had dry cleaning services, housekeeping, and a welcome drink available.
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Hampton By Hilton London Docklands Hotel08.06
-
09.06.2025